Privacy Policy

Privacy Policy

1. Who we are

We appreciate your interest in our products. The protection of your personal data is very important to us. We treat your personal data confidential and comply with the applicable statutory data protection laws.

The controller in the sens of the EU General Data Protection Regulation (GDPR) and the contact for questions and messages on data protection is

Xetto GmbH
Rothusstrasse 23
6331 Hünenberg, Switzerland
+41 41 747 40 60
info@xetto.ch
www.xetto.ch

 

2. Why we process personal data

We process personal data to:

  • fulfil a contract with you and maintain a business relationship with you;
  • operate, control and optimise our website;
  • send you our newsletter, if you have registered for it;
  • advertise and promote us and our products;
  • organize and conduct events other functions;
  • communicate with you, e.g. to answer contact requests you have made to us via our contact form;
  • to fulfil legal obligations, to enforce claims or to defend ourselves against claims.
  • secure our business and to protect us from damage.

We carry out this data processing because it is necessary for the fulfilment of the contract with you. In certain cases, we rely on a legitimate interest in these data processing operations. If you have given your express consent to the data processing, e.g. when registering for the newsletter, your consent is considered to be the legal basis. This consent can be revoked at any time with effect for the future.

 

3. What personal data we collect and process

We mainly collect personal data to fulfil a contract with you or to communicate with you, such as your contact and payment information. We collect this information directly from you. When you register for the newsletter, we receive your e-mail address. For further services and the processing of enquiries, we may require additional personal data from you.

As a rule, this website can be visited without registration. In this event, data such as pages called up or the name of  the accessed file, date and time are stored on the server without connecting the data directly to your person.

 

4. What we base our data processing on

We process personal data in accordance with Swiss data protection law. In addition, we process personal data – to the extent the EU-GDPR is applicable – based on the following legal grounds:

Fulfilment of a contract (Art. 6 para. 1 lit. b GDPR)
If you are interested in a product, buy or test a product or enter into any other contractual relationship with us, we process your personal data to the extent necessary for the fulfilment of the contract.

Consent (Art. 6 para. 1 lit. a GDPR)
With your consent, we process personal data for marketing purposes, e.g. sending the newsletter or informing you about our activities and products. You can revoke your consent to data processing once you have given it to us at any time.

Other legitimate interests (Art. 6 para. 1 lit. f GDPR)
We process your personal data in order to operate our website and to improve our services and offers constantly. We also process personal data in order to control and guarantee the security of the website and the data transmission. Furthermore, we process personal data because we have an interest in enforcing our claims.

Legal obligations (Art. 6 para. 1 lit. c DSGVO)
We process personal data to the extent that we are obliged to do so based on legal regulations applicable to us.

 

5. How we store and how long we keep data

We process personal data for the duration that is necessary for the respective purpose or purposes. Thereafter the data is deleted or, where necessary or required by law, stored for the required longer period.  In the case of long-term storage obligations due to legal and other obligations to which we are subject, we will limit the processing accordingly. We have ensured the security of the data by taking appropriate technical and organisational measures.

 

6. With whom we may share data

Within the scope of the above-mentioned processing purposes, we pass on data to third parties if they are working on our behalf or if this is necessary. Theise can be in particular:

  • Contractors, e.g. IT service providers, banks, insurance companies
  • Business partners, e.g. suppliers;
  • Authorities, for example courts;
  • Our holding company or our sister companies.

These third parties are located in Switzerland or abroad, including in countries which may not guarantee an equivalent level of data protection to Swiss law, such as the USA. In the case of third party contractors, they are contractually obliged to comply with data protection. Should your data be transferred to countries without adequate data protection laws, we have obtained additional guarantees to ensure the protection of your personal data. For your security, any data that you send to us or that we transmit is encrypted.

7. How we use cookies and which web analysis services we use

Cookies
This website uses cookies. These small text files make it possible to store specific information related to the users on their terminal device while they visit the website. Cookies make it possible in particular, to determine the frequency of use and the number of users of the pages, to analyse the behaviour of page users, but also to make our offer more customer-friendly. We also use cookies to determine what steps you take when you receive our newsletter. Cookies remain on the terminal device at the end of a browser session and can be called up at the next visit of the site. If you do not wish this, you should set your internet browser to refuse acceptance of cookies.

 

SSL Encryption
This website uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as site operator. You can recognise an encrypted connection by the fact that the address line of your browser changes from “http://” to “https://” and by the lock symbol in your browser’s adress line.
If SSL encryption is activated, the data you send to us cannot be read by third parties.

Services from third parties
This website may use Google Maps for embedding maps and Google Invisible reCAPTCHA for protection against bots and spam and YouTube for embedding videos.

These services of the American Google LLC use among other things cookies and as a result data is transferred to Google in the USA, whereas we assume that in this context no personal tracking takes place solely through the use of our website.

Google has agreed to ensure an adequate data protection according to the American-European and the American-Swiss Privacy Shield.

Further information can be found in Google’s privacy policy.

 

Google AdWords
This website uses Google Conversion Tracking. If you have reached our website via an ad placed by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad served by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages on our site and the cookie has not expired, we and Google can tell that the user clicked the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. As a result, cookies cannot be tracked back through the websites of AdWords customers. The information collected by the conversion cookie is used to generate conversion statistics for AdWords customers who have decided to use conversion tracking. Customers are informed about the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to identify users.

You may refuse the use of cookies by selecting the setting on your browser, which deactivates the automatic placing of cookies in general, or you can set your browser to block cookies from the domain “googleleadservices.com”.

You can also prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie is set to prevent future collection of your data when you visit this website: Download Browser Plugin

Please note that you are not allowed to delete the opt-out cookies as long as you do not wish to record measurement data. If you have deleted all your cookies on your browser, you will have to set the respective opt-out cookie again.

For more information on terms of use and data protection, please visit http://www.google.com/analytics/terms/gb.html or https://support.google.com/analytics/answer/6004245?hl=en.

 

 

Google Remarketing
This website uses the remarketing function of Google Inc. to present interest-based advertisements to website visitors within the Google advertising network. A so-called “cookie” is stored in the visitor’s browser, which makes it possible to recognize the visitor when websites that belong to the Google advertising network are visited. On these pages the visitor may be presented with advertisements relating to content that the visitor has previously viewed on websites that use Google’s remarketing function.

 According to its own information, Google does not collect any personal data during this process. If you still do not want Google’s remarketing function, you can deactivate it by making the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can disable the use of cookies for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/managing/opt _out.asp.

 

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and responsible for Switzerland is Google Ireland Limited Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

Google Analytics uses cookies. These are small text files which make it possible to store specific information relating to the user on the user’s terminal device. These enable an analysis of the use of our Website content by Google. The information collected by the cookie about the use of our pages (including your IP address) is usually transferred to a Google server in the USA and stored there. We would like to point out that on this website Google Analytics has been extended by the code “gat._anonymizeIp();” in order to ensure an anonymized collection of IP addresses (so-called IP-Masking). The information collected by the cookie about the use of our pages (including your IP address) is usually transferred to a Google server in the USA and stored there. We would like to point out that on this website Google Analytics has been extended by the code “gat._anonymizeIp();” in order to ensure an anonymized collection of IP addresses (so-called IP-Masking). If anonymisation is active, Google will shorten IP addresses within member states of the European Union or in other states that are party to the Agreement on the European Economic Area, which means that no traceability of your identity is possible. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. Google observes the data protection regulations of the “Privacy Shield” agreement and is registered in the ” Privacy Shield” program of the US Department of Commerce and uses the collected information to evaluate the use of our websites, to write reports for us on this matter and to provide us with other relevant services.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Download Browser-Plugin http://tools.google.com/dlpage/gaoptout?hl=en

You can also prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent future collection of your information when you visit this site:
http://tools.google.com/dlpage/gaoptout?hl=en

Further information on terms of use and data protection can be found at http://www.google.com/analytics/terms/de.html or http://www.google.com/intl/de/analytics/privacyoverview.html

 

Google Tag Manager
Google Tag Manager is a solution with which we can manage website tags via a user interface and in this way integrate Google Analytics and other Google marketing services into our online portfolio. The Tag Manager, which implements the tags, does not process any personal data of the users. Regarding the processing of users’ personal data, we refer to the following information on Google services. Terms of use: https://www.google.com/intl/de/tagmanager/use-policy.html.

 

Facebook
This website uses features of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA . When you access our pages with Facebook plug-ins, a connection is established between your browser and the Facebook servers. Data is already being transferred to Facebook during this process. If you have a Facebook account, this data can be linked to it. If you do not want this data to be linked to your Facebook account, please log out of Facebook before visiting our site. Interactions, in particular the use of the comment function or clicking on a “Like” or “Share” button are also passed on to Facebook. You can find out more at https://de-de.facebook.com/about/privacy.

 

YouTube
This website uses plugins from the YouTube site operated by Google. The website is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our sites equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.

If you are logged in to your YouTube account, you allow YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

Further information on the processing of user data can be found in the YouTube privacy policy at: https://www.google.de/intl/de/policies/privacy

8. Your rights

You are entitled to request information about what personal data we have about you and how we process it. You may also request that we correct or delete your data, limit the processing of the data or object to the processing, or to receive the personal data you have provided in a standard format. You can also revoke any consent you have given. To do so, please use the address given above or the contact form on our website.

You can also submit a complaint to a local supervisory authority, which is in Switzerland, the Federal Data Protection and Information Commissioner.

9. Changes

We may amend this privacy policy from time to time. The version published on our website is always applicable.

Hünenberg, 11.05.2020

 

*In case of discrepancies in the translation between the German and the English version, the German version prevails.

Privacy Preference Center

Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and responsible for Switzerland is Google Ireland Limited Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.
Google Analytics uses cookies. These are small text files which make it possible to store specific information relating to the user on the user's terminal device. These enable an analysis of the use of our Website content by Google. The information collected by the cookie about the use of our pages (including your IP address) is usually transferred to a Google server in the USA and stored there. We would like to point out that on this website Google Analytics has been extended by the code "gat._anonymizeIp();" in order to ensure an anonymized collection of IP addresses (so-called IP-Masking). The information collected by the cookie about the use of our pages (including your IP address) is usually transferred to a Google server in the USA and stored there. We would like to point out that on this website Google Analytics has been extended by the code "gat._anonymizeIp();" in order to ensure an anonymized collection of IP addresses (so-called IP-Masking). If anonymisation is active, Google will shorten IP addresses within member states of the European Union or in other states that are party to the Agreement on the European Economic Area, which means that no traceability of your identity is possible. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. Google observes the data protection regulations of the "Privacy Shield" agreement and is registered in the " Privacy Shield" program of the US Department of Commerce and uses the collected information to evaluate the use of our websites, to write reports for us on this matter and to provide us with other relevant services.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Download Browser-Plugin http://tools.google.com/dlpage/gaoptout?hl=en

You can also prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent future collection of your information when you visit this site: http://tools.google.com/dlpage/gaoptout?hl=en.

Further information on terms of use and data protection can be found at http://www.google.com/analytics/terms/de.html or http://www.google.com/intl/de/analytics/privacyoverview.html

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AdWords / Remarketing

Google AdWords

This website uses Google Conversion Tracking. If you have reached our website via an ad placed by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad served by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages on our site and the cookie has not expired, we and Google can tell that the user clicked the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. As a result, cookies cannot be tracked back through the websites of AdWords customers. The information collected by the conversion cookie is used to generate conversion statistics for AdWords customers who have decided to use conversion tracking. Customers are informed about the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to identify users.

You may refuse the use of cookies by selecting the setting on your browser, which deactivates the automatic placing of cookies in general, or you can set your browser to block cookies from the domain "googleleadservices.com".

You can also prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie is set to prevent future collection of your data when you visit this website: Download Browser Plugin

Please note that you are not allowed to delete the opt-out cookies as long as you do not wish to record measurement data. If you have deleted all your cookies on your browser, you will have to set the respective opt-out cookie again.

For more information on terms of use and data protection, please visit http://www.google.com/analytics/terms/gb.html or https://support.google.com/analytics/answer/6004245?hl=en.


Google Remarketing

This website uses the remarketing function of Google Inc. to present interest-based advertisements to website visitors within the Google advertising network. A so-called "cookie" is stored in the visitor's browser, which makes it possible to recognize the visitor when websites that belong to the Google advertising network are visited. On these pages the visitor may be presented with advertisements relating to content that the visitor has previously viewed on websites that use Google's remarketing function.

According to its own information, Google does not collect any personal data during this process. If you still do not want Google's remarketing function, you can deactivate it by making the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can disable the use of cookies for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/managing/opt _out.asp.

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Google Tag Manager

Google Tag Manager is a solution with which we can manage website tags via a user interface and in this way integrate Google Analytics and other Google marketing services into our online portfolio. The Tag Manager, which implements the tags, does not process any personal data of the users. Regarding the processing of users' personal data, we refer to the following information on Google services. Terms of use: https://www.google.com/intl/de/tagmanager/use-policy.html.

Youtube

This website uses plugins from the YouTube site operated by Google. The website is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our sites equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.

If you are logged in to your YouTube account, you allow YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

Further information on the processing of user data can be found in the YouTube privacy policy at: https://www.google.de/intl/de/policies/privacy

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